WB Investment is committed to protecting the privacy of its clients and users of its digital services and applications. This Policy explains the types of data we collect and how we process and protect it by the Personal Data Protection Law of the Kingdom of Saudi Arabia and the applicable regulations issued by the relevant authorities.

Data Collection

We collect personal information in the following instances:

    1. When you register to open an account.
    2. When you contact customer service.
    3. When you visit our website.
Data We Collect

WB Investment may collect the following categories of data:

  • Personal Information:
    • Full name
    • Nationality
    • National ID or Iqama number
    • Date of birth
    • Gender
  • Contact Information:
    • Email address
    • Phone number
    • Residential address
  • Financial Information:
    • Bank account details
    • Investment and transaction records
    • Income information
  • Technical Data:
    • IP address
    • Browser type and version
    • Operating system
    • Geolocation
    • Device type
    • Cookies
  •  
Sources of Data Collection

The information is collected. Through the following ways:

    1. Information is provided directly by the user during registration or customer service interactions.
    2. Data is automatically collected while using the website or applications.
    3. External sources, such as government entities or financial institutions, are used for verification purposes.
Legal Basis for Data Collection
    1. Data is collected directly from its owner by the Personal Data Protection Law.
    2. Explicit consent “Is acquired.” after the individual is informed of the purpose of data collection.
    3. In some instances, data may be processed without consent if necessary for legitimate interests and If The person in question is unreachable at this time.
  • We commit to using your data strictly for lawful and legitimate purposes while taking all necessary measures to protect your privacy and ensure data security.
Purpose of Data Use

We process personal data for the following purposes:

    1. Verifying user identity and contact information and linking data to requests, complaints, or other App services.
    2. Providing core services, including opening investment accounts and managing financial transactions.
    3. Receiving and addressing complaints or responding to requests.
    4. Ensuring compliance with legal and regulatory obligations.
    5. Conducting research and analytics.
    6. Analyzing and improving our services and enhancing the user experience.
  • Ensuring security and protection from fraud and cyber threats.
Consequences of Not Providing Personal Data
    1. Services are unavailable at this time. Unless user identity is verified.
    2. Lack of personal data prevents Access to App services.
  • The App will be unable to tailor services to improve the user experience.
Data Sharing

WB Investment is committed to not sharing user data with third parties unless the user has given their consent. Alternatively, a lawful basis exists, including:

    1. Sharing with government authorities to comply with regulations.
    2. Sharing with service providers is essential to completing financial transactions.
  • Sharing when necessary to protect the company’s or users’ rights in the event of suspected fraud.
Data Security

WB Investment implements advanced technical and organizational measures to protect personal data, including:

    1. Data encryption
    2. Advanced security systems such as firewalls and intrusion detection systems
  • Access control policies and procedures for personal data
User Rights

WB Investment guarantees users the following rights regarding their data by the Personal Data Protection Law:

    1. Right to be Informed – to be made aware of the lawful basis and purpose for data collection and assured that it will not be used for incompatible purposes.
    2. Right to Access – to request a copy of personal data by regulatory requirements.
    3. Right to Rectification – to request modification or correction of inaccurate, incomplete, or outdated personal data.
  • Right to Erasure – to request the deletion of personal data by legal and Capital Market Authority requirements.
Contact and Complaints

For any inquiries or complaints related to personal data protection, please contact us through the official communication channels listed on our website or application.

Policy Updates

WB Investment reserves the right to update this Policy periodically. Users will be informed of any material changes via email or through the application.

Disclaimer

This Policy is intended to describe the App’s procedures for handling personal data. It does not establish any legal rights or contractual obligations on the company towards any third party beyond the scope of the services provided.